Shipping rates at checkout:
For there is different fees and flights for carrying parcels in different countries and zone, shipping rates vary from countries to countries, zones to zones.
1. Free shipping countries: United States, Russia, United Kingdom, France, Germany, Australia, and Japan.
2. Other Asian and other European Countries shipping rates is 5 pounds.
3. Rest of the world(includes Africa countries, South America, Central America, Oceania): 8 pounds.
1. International shipping is handled by International Transport Company, within 3-7 business days time delivery usually.
2. Your orders will be insured for the full purchase amount, and can be tracked at the EMS website or USPS website.
3. Most international shipments are shipped via USPS mainly in retailing, while for wholesaling, please contact us.
4. All the packages will be mailed inside another box! Please make sure you are at home when the packages will be arrived.
Q: Why I have paid successfully, but do not receive any order confirmation?
A: We send every successful order confirmation letter, please check your email inbox like unread or spam mails for mail different settings effect.
Q: How could I track my orders?
A: All orders could be tracked via our website, please log in your account registered at our website https://www.fansstore.us/account/login, or your Paypal account, or send mails to our customer service support: email@example.com
Q: Why parcels tracking information stops updating for days?
A: For it is international shipping, items should be passed through customs, and it usually takes days. Once it releases, the information will be updated in local post office.
Q: How long do you dispatch orders?
A: We usually dispatch items after orders placed 6-8 hours; some need preparation, might be take 1-2 days.
Friendly Notice: If you did not receive your tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.